RETURN & REFUNDS

Return Policy

Effective Date: [1-december-2023]

1. Acceptance of Terms

By making a purchase on SantiX, you agree to the terms and conditions outlined in this Return Policy. Please read these terms carefully before completing your purchase.

2. Final Sale

All sales made through SantiX are considered final. We do not accept returns, refunds, or exchanges for any products or services, except as expressly stated in this policy or as required by law.

3. Inspection upon Receipt

Customers are strongly encouraged to inspect all items upon receipt. If you receive a damaged or defective product, you must contact our customer service at santix.cosmetics@gmail.com within 3 days of receiving the item to report the issue. Failure to report damages within this timeframe may result in the denial of your claim.

4. Exceptions

In the event that SantiX makes an exception to the No Return Policy, any such exception is at the sole discretion of SantiX and does not constitute a waiver of the overall No Return Policy.

5. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact our customer service at santix.cosmetics@gmail.com within 3 days of receiving the product. We may, at our discretion, provide a replacement or issue a refund for the defective or incorrect item.

6. Cancellation Policy

Orders cannot be canceled once they are placed. Please review your order carefully before completing the purchase.

7. Changes to the Policy

SantiX reserves the right to update or modify this No Return Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

By making a purchase on SantiX, you acknowledge that you have read, understood, and agreed to the terms and conditions of this No Return Policy.

For any questions or concerns, please contact our customer service at santix.cosmetics@gmail.com.

SantiX